Thank you for the confidence you have shown in us by choosing Cabasse. Our products are the fruit of long experimental and developmental research carried out in our laboratories, they meet strict technical and acoustic standards. Cabasse not only guarantees the correct mechanical operation of its loudspeakers, we make a commitment to their long term performance. This commitment implies the meticulous choice of materials, the exclusion of technical stopgaps and unstable components and the production in our own workshops of the most sensitive parts.The marketing of Cabasse products is ensured by a network of professionals, selected for their professional skills, having subscribed to the Cabasse distribution contract and the Cabasse warranty char¬ter, in the compliance with the rules of quality, services and transparency imposed by the manufacturer. These professionals are the only authorized dealers by Cabasse. In addition, Cabasse has a network of official Cabasse distributors, country by country. To find the official Cabasse distributor in your country, contact us.
Cabasse products are covered by the legal manufacturer warranty according to each country. This warranty covers all manufacturing defects of the product other than the breakdowns resulting from mishandling or misuse of the product.
In addition to the legal manufacturer warranty, the driver units of your Cabasse speaker benefit from an extended warranty after purchase date. This extended warranty is 5 years on the driver units and 2 years on the electronic components, it covers all manufacturing defects of the product other than the breakdowns resulting from mishandling or misuse of the product. To benefit from the Cabasse extended warranty, the registration card must be duly filled on line within 60 days after purchase:
Passed this time, the extended guarantee will not be registered.
The Cabasse authorized dealers’ network is at your disposal to ensure the after sale service of your material. Only the Cabasse authorized dealer is capable to note a breakdown on a product. To know the list of the Ca¬basse authorized dealers or the official Cabasse distributors, contact us. The Cabasse authorized dealeris committed to inform his customer of the terms and conditions of Cabasse extended warranty application, to ensure the after sale service of the Cabasse material which would be entrusted to him, and to carry out a simple diagnosis of the defective material. Following this diagnosis, he will establish an estimate of repair, according to the application of the Cabasse extended warranty, provided that the Cabasse extended warranty was indeed recorded by the official Cabasse distributor of the country of purchase. It is clearly understood that some technical interventions require total and irreversible de¬mounting material to establish the diagnosis of the breakdown, and that these deteriorations will not give place to a recovery, a refunding or the payment of damages.The goods always travel to the risks of the owner.